Terms of Service & Privacy Policy

Terms of Service

1. Acceptance of Terms

By using the Move Northwest website (“the Site”) or our services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, please refrain from using the Site.

2. Services Provided

Move Northwest specializes in providing moving and relocation services. Specific terms for each service may be outlined in your service agreement.

3. User Responsibilities

• Provide accurate and complete information for all service inquiries and bookings.
• Use the Site in accordance with applicable laws and regulations.
• Refrain from any unauthorized use of the Site, including attempting to access restricted areas or disrupt services.

4. Payment and Fees

All payments must be made in accordance with the agreed-upon terms in your service agreement. Failure to pay may result in service cancellation or additional fees.

5. Limitation of Liability

Move Northwest will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or the Site.

6. Service Modifications and Termination

We reserve the right to modify or discontinue our services at any time, with or without notice.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of Washington State. Any disputes will be subject to the exclusive jurisdiction of the courts in Tacoma, WA.

Privacy Policy

1. Information We Collect

We may collect the following information:
• Personal Information: Name, email address, phone number, and address.
• Service Information: Details related to your moving or relocation needs.
• Usage Data: Information about how you interact with our Site.

2. How We Use Your Information

Your information is used to:
• Provide and improve our services.
• Respond to your inquiries and process bookings.
• Send service-related communications and updates including requests for surveys & reviews of services.
• Marketing purposes including by text, email, or by phone.

3. Data Sharing

We do not sell or rent your personal information. We may share information with third-party partners to facilitate our services, such as payment processing or logistics.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our Site may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but some features of the Site may not function properly.

6. Your Rights

You have the right to:
• Access and update your personal information.
• Request deletion of your data, subject to legal and operational requirements.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.